Returns & Exchanges
At SWT Active, we want you to feel confident and empowered in your gear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with tags attached. Our goal is to ensure you find the perfect fit for your active lifestyle without any stress.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all hangtags are attached and the products are in original, unwashed condition.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing